Securus Technologies is a private company that provides technological solutions to prisons across the United State, Canada, and Mexico. It is based in Dallas, Texas and also has offices and call centers in Allen and Carrollton, Texas, as well at Atlanta, Georgia. It employs more than 1000 people and is led by Chief Executive Officer Richard A. Smith. They have contracts with more than 2,200 prisons. In just the last three years they have invested over $600 million into new patents, technologies, and the acquisition of other players in their industry.
One of Securus Technologies main services is providing prison personnel a way to monitor incoming and outgoing calls from the correctional facility. They also have a service which can control contraband cell phones which tends to be a big problem in jails. Their newest technology, called, “Wireless Containment Solution, can prevent cell phones from connecting to their wireless carriers networks.
Securus Technologies has long been a leader in their industry, especially after the heavy investing in the company that as gone on for the last few years. There are more than 1 million inmates in the correctional facilities that they have partnered with. Additionally, Securus Technologies also provides products and services to law enforcement agencies across North America. Some of their technology includes being able to track people by satellite and their LBS software which detectives use to recover illegal assets and drugs.
Securus Technologies receives a lot of positive comments from the organizations that they serve. CEO Rick Smith released some of these comments which included one accounting of their technology being used to uncover a corrupt prison staff member who was bringing in contraband for use by prisoners. Another letter recounts how call monitoring led to the discovery of drug and alcohol use by inmates in their prison.
I am a corrections officer who is in charge of monitoring the inmates for contraband. Whether checking their visitors, monitoring their calls, or searching their cells, I have a job that is thankless and challenging. If I were to let my guard down for a single second, the inmates would easily take control and put me in serious trouble.
Collecting evidence is key to making the jail safer, and even if I acquire vast amounts of drugs, the inmates seem to have a never-ending flow that comes in a number of ways. My 20 years in the prison system has been exciting to say the least, and I have seen just about every way an inmate can get drugs into their cells. With the new security systems in the jails, it just go that much harder for inmates to continue to get their drugs.
Securus Technologies came to our jail and updated the inmate phone system recently. The new system was so advanced i needed to be trained on the LBS software. The reason we continue to use this Dallas TX based company is because CEO Rick Smith and his 1,000 employees all have one mission, to make the planet safer for us all.
Once the phone system was up and running and I learned how to use the software, I dove right in to see how the system worked. It did not take me long to break the code a few inmates were using to describe new drugs coming in and how they were going to smuggle them in the cell. We actually allowed the deal to go down so we could surprise the inmates in their cells that day. Once we found the drugs, they simply thought we had gotten lucky. We continued getting lucky that month to the point we put a huge dent in the flow of drugs in the jail this month.
Securus decide that they are going to release statements findings, reports that is going to highlight their competitive company Global Tel Link and their multiple wrongdoings. In a bid to get ahead of criticism, Securus CEO Richard Smith released in a statement showing that GTL past press statements are not only hurt the completion but undermine the integrity within the communication industry.
Securus itself is a company that has prided itself for a high reputation. They have had a good reputation according to BBB. The reputation is based on customer experience. GTL on the other hand has had reports that show its misconducts. Misconducts performed by the company date as early as 1998. The first to be released was by the Louisiana Public Service. It had an aim to highlight GTL service in the correction facilities.
Quite recently Securus made a press release. It announced that the Patent Trial had been validated. GTL had earlier issued a press release indicating that the Patent Trial was invalidated. The finding and facts by Securus Technologies show that information presented by GTL is misleading and highly inaccurate. The purpose of the press release was to provide clarifications concerning information presented by GTL.
In the news, Securus Technologies CEO stated that it is not new for GTL to undermine the nature of Appeal Board ruling and of the Patent Trial. GTL has always been at the forefront to try and use trivial unexpected short term wins. Securus itself has enough technology and software development. Most of the claims against Securus poor technology and software development are groundless. Securus Technologies actually beats GTL in all these areas. The company has a better technology, better software and more patents than GTL. This is why GTL became silent after they were challenged on a technology face-off. Securus would definitely beat them immeasurably.
Securus Technologies is a Dallas-based communications firm responsible for connecting over three thousand correctional facilities across North America. Here are some of the services that are offered by Securus Technologies.
- Incident Management
- Public Information
- Biometric Analysis
- Product and Services monitoring
- Emergency Response
Securus Technologies was established with the aim of offering public safety, law enforcement and correction agencies by providing quality communication services. Securus Technologies is dedicated to connecting firms by offering quick response and directing information to the right recipient.
The recent Louisiana floods have adverse effects on inmates and families. With the need for prisoners to communicate with family, the floods made regular visits impossible, and the call rates relatively went up compared to ordinary prisons call rates. Securus being committed to connecting inmates merged with the Louisiana Department of Public Safety and Corrections (LA DOC) in lowering call expenses by allowing each prisoner to make one free call daily. Prisoners need to connect with family in the hazardous flood conditions hence, the chief executive officer of Securus, Mr. Richard Smith, emphasizes on the need for Securus to contribute to the free phone calls.
The free calls program is scheduled to run through September 7th. Through the month, the Department of Corrections and Securus will enable the feature to allow free phone calls from inmates to family and friends.
Securus Technologies works around the clock to ensure safety and communication in most correctional facilities. Serving over one million inmates in America and law enforcement agencies, Securus dedicates itself to connecting what is vital for the world’s safety. Securus Technologies provides criminal justice technology solutions to correctional firms.