Securus Technologies is a private company that provides technological solutions to prisons across the United State, Canada, and Mexico. It is based in Dallas, Texas and also has offices and call centers in Allen and Carrollton, Texas, as well at Atlanta, Georgia. It employs more than 1000 people and is led by Chief Executive Officer Richard A. Smith. They have contracts with more than 2,200 prisons. In just the last three years they have invested over $600 million into new patents, technologies, and the acquisition of other players in their industry.
One of Securus Technologies main services is providing prison personnel a way to monitor incoming and outgoing calls from the correctional facility. They also have a service which can control contraband cell phones which tends to be a big problem in jails. Their newest technology, called, “Wireless Containment Solution, can prevent cell phones from connecting to their wireless carriers networks.
Securus Technologies has long been a leader in their industry, especially after the heavy investing in the company that as gone on for the last few years. There are more than 1 million inmates in the correctional facilities that they have partnered with. Additionally, Securus Technologies also provides products and services to law enforcement agencies across North America. Some of their technology includes being able to track people by satellite and their LBS software which detectives use to recover illegal assets and drugs.
Securus Technologies receives a lot of positive comments from the organizations that they serve. CEO Rick Smith released some of these comments which included one accounting of their technology being used to uncover a corrupt prison staff member who was bringing in contraband for use by prisoners. Another letter recounts how call monitoring led to the discovery of drug and alcohol use by inmates in their prison.